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Healthcare

Foster Seamless Patient Engagement And Support

Foster seamless patient engagement and support across multiple communication channels to enhance their overall health experience.

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Foster Bonds Beyond Treatment

Offer best-in-class health experiences and engage in conversations that drive better patient
outcomes and satisfaction.

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Seamless Patient
Care

Deliver a tailored patient lifecycle experience through an intuitive and user-friendly interface.

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Seamless API
Integration

Facilitate smooth API integration with your existing enterprise tech stack.

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Patient Insights At
Fingertips

Facilitate better patient monitoring and campaign management for deeper insights.

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Offer Consistent Patient
Support

Leverage conversational AI for 24/7 customer support, reducing query resolution time and costs.

Prioritize Your Customers’ Health
Through Empathetic Conversations

Smart Ping

Improving Patient Care with Multichannel Communication

Enhance patient care by seamlessly engaging them across various communication channels,
ensuring consistent support and personalized interactions for a superior healthcare experience.

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Onboard New Patients

  • Facilitate booking, cancellation or rescheduling of consultations.
  • Send reminders and necessary preparations or instructions before the consultation.
  • Request patients to provide medical history and complete consent forms ahead of time.
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Maintain Strong Relationships

  • Enable seamless video calls with doctors or specialists for diagnosis.
  • Share important documents, test results, and medical records securely.
  • Facilitate live chat support for immediate patient queries and interactive discussions.
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Keep Patients Engaged And Satisfied

  • Assess patient satisfaction and enhance the quality of care with feedback and surveys.
  • Send reminders for follow-up appointments, prescriptions, test results, and additional treatments.
  • Send invoices and manage payments for consultations, including handling any insurance claims.

Explore Other Industries

Travel

From booking to boarding and beyond, create unforgettable travel experiences. Enhance every step of your customer’s journey with smooth, timely, and personalized interactions.

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Automotive

Boost your customer experience with targeted campaigns for vehicle launches and exclusive offers. Streamline buyer's journey with seamless scheduling, detailed car information, and real-time updates.

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Fintech

Turbocharge your Fintech experience with us. Deliver secure and compliant experiences at scale and execute real-time transactions across various communication channels.

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Retail

Create lasting shopping experiences that keep customers coming back. Enhance interactions with real-time notifications and personalized offers, while boosting sales and loyalty.

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EdTech

Enhance student engagement with real-time notifications, personalized learning updates, and seamless communication. Foster a connected and interactive learning environment like never before.

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Logistics

Unlock seamless communication with our UCaaS platform to seamlessly manage orders, scheduling, inventory and last-mile, ensuring smooth client interactions and optimized operations.

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Explore the complete Horizon of our offerings

Enterprise SMS Solutions

Enterprise SMS Solutions

Enterprise-grade solution for the most powerful communication channel.

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Enterprise Voice Solutions

Enterprise Voice Solutions

Cloud telephony-based customized solutions.

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Cloud Contact Center Solutions

Cloud Contact Center Solutions

Omnichannel customer engagement solutions and services.

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WhatsApp Business Messaging

WhatsApp Business Messaging

Automate, broadcast, and manage customer conversations.

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Conversational Al

Conversational Al

Artificial Intelligence/ML-powered virtual assistants.

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Rich Communication Services

Rich Communication Services

The next-generation of messaging and customer communication.

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Enterprise Email Solutions

Enterprise Email Solutions

Reliable and rich media capabilities with responsive design.

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Enhance Customer Interaction With Expert Enterprise Solutions

Transform the way your brand interacts with your customers! Get personalized support and expert guidance on enterprise communication solutions.

Frequently Asked Questions

Smartping’s advanced auto-dialer system boosts call connectivity, enabling healthcare providers to reach patients more effectively. Real-time performance analytics and monitoring ensure high-quality, efficient communication with patients.

Smartping’s SMS solutions for healthcare include seamless API integration for easy deployment, enterprise-grade security to protect patient data, compliance with healthcare regulations, and robust delivery mechanisms to ensure message reliability.

Healthcare enterprises can integrate WhatsApp Business Messaging to automate appointment scheduling and reminders, deliver real-time health alerts, broadcast educational content, and enhance patient interactions with automated billing systems and secure message broadcasting.

Smartping’s solutions enable efficient communication of services such as appointment scheduling, test results delivery, health alerts, reminders for follow-ups, promotional campaigns for new healthcare services, and automated billing and payment notifications.

Smartping’s solutions are designed with healthcare regulations in mind, featuring secure data transmission, HIPAA compliance, encrypted messaging, and real-time monitoring to ensure all patient communications meet regulatory standards.

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