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Fintech

Drive Personalized, Contextual And Secure Conversations

Build relationships with your customers that go beyond transactions and nurture long-term connections.

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Boost Your Fintech Experience With Smartping

Revolutionize your financial interactions with our enterprise-grade solutions, ensuring personalized and secure customer engagement.

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Deliver Secure Financial
Experiences

Leverage media-rich channels to deliver secure & compliant financial experiences at scale.

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Round-The-Clock
Support

Leverage the benefits of automation to provide 24/7 customer support.

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Seamless API
Integration

Facilitate smooth API integration with your existing enterprise tech stack.

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Add Value To Customer
Relationships

Execute real-time transactions across channels for instant and reliable service delivery.

Deliver Hyper-Personalized And
Secure Financial Interactions

Smart Ping

Make Fintech Secure & Engaging

Deliver secure and compliant financial conversations to your customers and build relations nurtured by prompt support.

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Onboard Customers With Ease

  • Simplify account setup and KYC with verification codes and instructions.
  • Provide personalized tips, investment advice, and product recommendations.
  • Alert customers on favourable interest rates or limited-time loan offers.
  • Quickly address queries on financial products, security features, domestic/international transactions.
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Drive Secure & Compliant Transactions

  • Share secure, reliable payment links for quick and easy transactions.
  • Send instant notifications confirming successful transactions, transfers, or financial operations.
  • Provide real-time updates on account activity, transaction alerts, and balance changes.
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Deliver Seamless Support

  • Notify customers about upcoming payments, due dates, and outstanding balances.
  • Provide updates on loan applications, credit card management, and approval statuses.
  • Collect feedback and conduct surveys to gauge customer satisfaction and improve services.
  • Alert customers on suspicious activities or potential fraud on their accounts.

Explore Other Industries

Travel

From booking to boarding and beyond, create unforgettable travel experiences. Enhance every step of your customer’s journey with smooth, timely, and personalized interactions.

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Automotive

Boost your customer experience with targeted campaigns for vehicle launches and exclusive offers. Streamline buyer's journey with seamless scheduling, detailed car information, and real-time updates.

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Retail

Create lasting shopping experiences that keep customers coming back. Enhance interactions with real-time notifications and personalized offers, while boosting sales and loyalty.

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Healthcare

Enhance patient engagement with real-time appointment reminders, updates and payment alerts. Improve outcomes and patient satisfaction with advanced communication solutions.

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EdTech

Enhance student engagement with real-time notifications, personalized learning updates, and seamless communication. Foster a connected and interactive learning environment like never before.

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Logistics

Unlock seamless communication with our UCaaS platform to seamlessly manage orders, scheduling, inventory and last-mile, ensuring smooth client interactions and optimized operations.

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Explore the complete Horizon of our offerings

Enterprise SMS Solutions

Enterprise SMS Solutions

Enterprise-grade solution for the most powerful communication channel.

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Enterprise Voice Solutions

Enterprise Voice Solutions

Cloud telephony-based customized solutions.

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Cloud Contact Center Solutions

Cloud Contact Center Solutions

Omnichannel customer engagement solutions and services.

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WhatsApp Business Messaging

WhatsApp Business Messaging

Automate, broadcast, and manage customer conversations.

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Conversational Al

Conversational Al

Artificial Intelligence/ML-powered virtual assistants.

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Rich Communication Services

Rich Communication Services

The next-generation of messaging and customer communication.

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Enterprise Email Solutions

Enterprise Email Solutions

Reliable and rich media capabilities with responsive design.

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Enhance Customer Interaction With Expert Enterprise Solutions

Transform the way your brand interacts with your customers! Get personalized support and expert guidance on enterprise communication solutions.

Frequently Asked Questions

Smartping ensures that customers receive instant updates on transactions, account activity, loan approvals, payments, and more through multiple communication channels, enhancing engagement and accessibility.

Smartping's Conversational AI provides BFSI enterprises with automated, AI-driven customer service across multiple channels, addressing queries on transactions, account status, loan inquiries, and more, ensuring faster query resolution and instant support.

Smartping provides robust OTP solutions integrated with SMS and email, ensuring secure, real-time authentication for sensitive financial transactions and eKYC processes.

Smartping’s RCS allows BFSI enterprises to create rich, interactive promotional campaigns with high-resolution images, videos, and call-to-action buttons, driving higher engagement and conversion rates.

Smartping offers seamless API integration capabilities, enabling BFSI companies to integrate communication services with their existing CRM and banking systems for streamlined operations and improved data management.

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