Enhancing Customer Experience With Omnichannel Communication

Explore how our platform unifies customer interactions for seamless and engaging experiences across multiple channels.

By Dikonia Admin
Oct 03, 2024
RCS

Ready to build even more powerful customer relationships?

This week, at our virtual product launch event, Spark, we’re discussing how to build more connected customer conversations. Zeroing in on the second phase of the Conversational Flywheel, Connect, this event is all about the different channels, tools, and integrations brands need to deliver truly seamless and personalized customer interactions. To help our enterprise customers deliver on this connected customer experience, we’re launching a collection of new and enhanced capabilities focused on bringing voice into the digital fold and orchestrating more personalized conversations across channels with AI and human agents. Make sure you check out our virtual event to learn more about these exciting solutions for business success and hear from LivePerson experts, partners, and customers. Here’s a preview of what’s new at LivePerson.

Voice to digital solutions

It’s time to bring voice conversations into the digital fold. LivePerson is launching a variety of capabilities to help brands accelerate their digital transformation without replacing the voice systems customers have come to rely on. We’ve built ways to transform CCaaS solutions that connect easily with your existing technology to help you take a best-of-breed approach to customer experience — resulting in seamless and personalized customer conversations across all channels.

Dikonia Admin

A talented writer and a passionate wordsmith. I love to infuse simplicity into complex technological jargons.

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